1. Shop by browsing through any of our products and view more details on each product page.
2. Add your chosen size to your shopping bag by clicking on the ‘ADD TO CART’ button.
3. Review the items you have selected by clicking on the ‘YOUR CART’. To delete an item from your shopping bag, click on the '-' button next to the item.
4. To finalize your purchases, click ‘CHECKOUT’ and follow the instructions to complete your payment.
After you place your order, you will receive an email confirmation. This does not mean your order has been accepted. Once the details have been verified, your order will be accepted, and the item will then be dispatched. You will receive a further email notification once your order is dispatched.
Orders are processed within 3 working days. For orders placed on weekends and Public Holiday, they will be processed on the next working day.
All Hape products are manufactured overseas and imported into New Zealand. We receive the full boxed product with no spare parts so we are not able to provide spare parts.
Hape Railway fits with most popular brands of wooden rail track and train sets such as Thomas, Brio, KidKraft, etc.
Hape products are made from a number of sustainable materials. Natural, renewable, and carbon-neutral materials use less energy to extract and do less harm to the environment. These include: Bamboo, Rice, Green PE, Fasal and all of Hape toys use water-based paint.
Sustainability is at the very core of Hape’s values. In the many years of its existence in the World of Toys, Hape is known as one of the largest producers of toys made from sustainable materials in the whole world. Sustainability is an integral component that goes into the making of each of our products ‘designs.
Payment & Account
The payment options are: Mastercard, Visa, Laybuy, PayPal.
Having an account is optional. The benefits of having one would ease your future purchases as your details would be stored and you'd be able to view your purchase history with us.
We treat all the information you share with us as private and confidential. We may use your contact details to keep you informed of our latest offerings.